At Sanskriti Styles, we take immense pride in delivering high-quality handcrafted garments, created with precision and love by our skilled artisans. Your satisfaction is our top priority, and we strive to ensure a seamless shopping experience. If you are not fully satisfied with your purchase, we are here to help with an easy Refund and Return Policy.

Eligibility for Returns and Exchanges

  1. Timeframe:
    • Return requests must be initiated within 48 hours of receiving your order.
    • Exchange requests are accepted within 7 days of receiving your order.
  2. Condition of Products:
    • Items must be unused, unwashed, unaltered, and in their original condition with all tags intact.
    • Items with a โ€œNo Returnโ€ tag are not eligible for return or exchange.
  3. Set Integrity:
    • Partial returns are allowed but garment sets must remain intact.
  4. Refunds and Exchanges:
    • Only applicable for items with genuine defects or wrong deliveries.
    • Exchange is allowed only for products of the same or higher value.

Return and Exchange Process

  1. Unboxing Video Requirement:
    • Please record an unboxing video of your package, as it will serve as valid proof for any refunds or claims in case of disputes.
  2. Pickup Service:
    • A return pickup service is available for select locations. During pickup:
      • Properly pack the product but keep the package unsealed for a quick inspection.
      • Our team will verify the product at pickup and conduct a thorough quality check later.
  3. Self-Shipping:
    • If pickup is unavailable, customers can return the item to the address below at their own expense. Please note that shipping costs are non-refundable.
    Return Address: GURUKRIPA ENTERPRISES SHOP NO. 06, PLOT NO. 03, PREM KRUPA APARTMENT, LAM ROAD, SURVEY NO 23A NASHIK MAHARASHTRA 422101 Ensure the courier receipt includes details such as product weight, origin, destination, and date. Tampered receipts will not be accepted.

Refund Policy

  1. Refunds will be processed under the following conditions:
    • Genuine quality defects.
    • Items lost in transit.
    • Wrong item delivered.
  2. Refunds will not be granted for:
    • Variations in design, color, or size due to the inherent nature of handcrafted garments.
    • Used, altered, or damaged products.
  3. Processing Time:
    • Refunds will be initiated within 5-7 working days after product verification.
    • Refunds will be credited to the same account used for payment.

Cancellations

  • In the rare case that an item is unavailable after purchase, we will notify you within 2 working days. Customers can opt for a substitute product or a full refund.

Product Disclaimer

  1. Embroidery & Color Variations:
    • Handcrafted garments may have slight variations in color or embroidery. These are not considered defects but reflect the uniqueness of each piece.
  2. Sizing:
    • Please refer to the sizing guide provided on our website before placing your order.
    • Marginal size variations due to fabric nature are possible.
  3. Color Display:
    • Color discrepancies may occur due to differences in device display settings or lighting during photography.
  4. Wash Care:
    • Kindly follow the wash care instructions mentioned on the product tag to maintain the garment’s quality.

Transactional Disputes

In case of any transactional disputes, they will be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

For further assistance, contact us at:

At Sanskriti Styles, we aim to deliver timeless grace and exceptional service. Thank you for choosing us as your trusted fashion partner!